The service was good. It did take a day and a half to get a call with the diagnosis though. But I did take my car in without an appointment. I do trust Electric lab but the price the gave me was so high. Since the problem was not being electrical I ended up having my regular mechanic fix it for about 2/3 the cost.
Hi Tawny, We have read your comments about your experience and we appreciate that you took the time to write them, as our customers’ satisfaction is our number one priority. Thank you for entrusting us with your 2012 Dodge Grand Caravan. I'm sorry we couldn't be as competitive on our pricing, however, we feel we provide good value given our highly-trained Technicians and Service Advisors. We are pleased that you were able to get your vehicle fixed elsewhere. If you have any additional questions, please don't hesitate to ask us. Thank you again for your business. -Richard, Store Manager Electric Laboratories
- Electric Laboratories