Best personal service experience. I missed my appointment in the morning. Sergio said to bring it in anyway for valve cover oil leak. He said it may need to stay overnight. It did need to stay until the end of the next day, but I'm okay with that. Sergio texted me with recommended repairs and costs. During repair, technician found that an EGR hose was cracked. Sergio replaced the $50 hose without holding up the job for authorization of the revised total repair cost. He knew I wanted my truck back as soon as possible. That’s being proactive with the customer’s needs! I like the photos of areas that need attention, with a cost estimate. Thank you!