From my '03 Trailblazer's first visit to EL, routine service and reasonably priced repairs have been done in a timely manner. Service check-in with courteous and knowledgeable staff removes the intimidation factor I have experienced at other shops. I'm a fairly new customer and wish I'd learned about EL sooner. The complimentary shuttle to and from work is tops! Keep up the good work EL! Two years later, awesome service continues, customer for life!